Moving house is stressful enough without arriving to a dead TV on the first night. DSTV doesn’t simply travel with you: the dish has to come down, go up at the new place and be realigned to the satellite from the new position. This checklist covers how a relocation actually works, what it costs, and how to avoid the classic mistakes that leave people without signal for a week.
Relocation is not a new install, and that saves you money
If your decoder and dish already work, you don’t need to buy everything again. A DSTV relocation and re-install carries your existing hardware to the new property, so you’re mainly paying for the labour to remount and realign: usually less than a full new installation. Booking the right job is the first way to keep the cost down; we cover the numbers in our installation cost guide.
Don’t rip the old dish down yourself
It’s tempting to save a bit by taking the dish down before the move. Resist it. A dish that’s been unbolted and thrown in a bakkie usually arrives bent, with damaged connectors, and its alignment reference gone, which means more work, not less, at the other end. Leave it to be removed cleanly, or simply leave it for the new owners and have a dish supplied at the new place. Either way, the realignment is the skilled part.
The relocation checklist
- Book ahead. Moving season and month-ends get busy: give a few days’ notice so you’re not without TV on arrival.
- Check line-of-sight at the new place. The new dish position needs a clear view to the satellite, away from trees and gutter overflow. We assess this on site.
- Know your TV points. Decide up front which rooms need a point: running cable during the re-install is far cheaper than opening walls later.
- Keep your smartcard and decoder together. Your subscription follows the card, not the house.
- Confirm your package still suits the new home. More rooms might mean you want Extra View: worth deciding before the visit.
New to the Franschhoek Valley?
If you’re moving into the area rather than within it, welcome: we install right across the Winelands, from Franschhoek to Paarl, Stellenbosch and Wellington. If you don’t have existing hardware to move, it’s a straightforward new install with a dish, decoder point and alignment done properly the first time.
Book your relocation
Tell us your moving date and the new address and we’ll get you sorted so the TV works on night one. See the relocation service details or request a quote, or call 079 754 5527.
Moving soon? Our DStv relocation service takes the whole setup down and rebuilds it at your new home.
Based in Franschhoek or the surrounding Winelands? We remove, move and reinstall complete DStv setups when you change address. See our DStv relocation service, or start at our DStv installation service in Franschhoek for everything we cover across the valley. Call 079 754 5527 or request a free quote.
Need a DSTV technician?
Same-day DSTV installation, signal repair and Explora setup across Franschhoek and the Cape Winelands.
